Last Updated: [October 2, 2025]
1. Introduction
Welcome to Hangzhou Prayer Service (the "Website"), operated by Hangzhou Hangji Weilai Trading Co., Ltd. ("we," "us," or "our"), a business registered in China. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Website, located at https://hangzhoupray.com , and any related services, products, or content we provide (collectively, the "Services").
By accessing or using the Website and Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Website or Services.
2. Information We Collect
We may collect various types of information from and about users of our Website, including:
2.1 Personal Information
"Personal Information" refers to data that can identify you as an individual. We collect Personal Information when you:
- Register for an account: This may include your full name, email address, phone number, shipping address, and any other information you provide during the registration process.
- Make a purchase or request Services: If you order products or services through our Website, we may collect payment-related information (e.g., billing address), though we do not store full credit card details (handled by third-party payment processors).
- Contact us: When you reach out via our contact form, email (service@hangzhoupray.com), or our contact page (https://hangzhoupray.com/contact-us/ ), we may collect your name, email, and the content of your message.
- Participate in promotions or contests: To enter our promotional activities orlotteries, we may collect information such as your name, email, phone number, and shipping address to verify eligibility and distribute prizes.
2.2 Non-Personal Information
"Non-Personal Information" is data that cannot directly identify you. This may include:
- Technical data: Such as your IP address, browser type and version, operating system, device model, internet service provider, and details about your interaction with the Website (e.g., pages visited, time spent, links clicked).
- Aggregated data: Information grouped together to anonymize it, such as demographic trends (e.g., "50% of users are from Europe") or usage patterns.
2.3 User-Generated Content
If you upload text or images to the Website (e.g., in reviews, forums, or user profiles), we will collect and store that content. You retain ownership of your user-generated content, but you grant us a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute it in connection with the Services (see Section 10 for details).
3. How We Collect Information
We use the following methods to collect information:
- **Directly from you**: When you register an account, fill out forms, upload content, make a purchase, or contact us.
- **Automatically**: Through cookies, web beacons, and other tracking technologies (see Section 3.3).
- **From third parties**: If you interact with our Services through a third-party platform (e.g., social media login), we may receive information from that third party (in accordance with their privacy policies).
4.Cookies and Tracking Technologies
We use "cookies" (small text files stored on your device) and similar technologies to enhance your experience. Cookies help us:
- Recognize you when you return to the Website.
- Remember your account preferences (e.g., language settings).
- Analyze how users interact with the Website to improve functionality.
- Deliver personalized content and advertisements.
You can manage cookie preferences through your browser settings, but disabling cookies may limit some features of the Website. For more details, see our Cookie Policy (if applicable, link here (Link)).
5. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain the Services: Including account creation, processing orders, delivering products, and enabling access to user-specific features.
- To communicate with you: Sending transactional emails (e.g., order confirmations, account updates), responding to inquiries, and providing information about promotions or contests (you can opt out of marketing emails at any time).
- To improve the Website: Analyzing user behavior to enhance functionality, fix errors, and develop new features.
- To ensure security: Detecting and preventing fraud, unauthorized access, or other misuse of the Website.
- To comply with legal obligations: Fulfilling regulatory requirements, responding to legal requests, and protecting our legal rights.
- To manage promotions and contests: Administering entries, verifying eligibility, and distributing prizes.
6. How We Share Your Information
We do not sell your Personal Information to third parties. However, we may share your information in the following circumstances:
- **Service providers**: We may share data with trusted third parties who perform services on our behalf, such as payment processing, shipping, email delivery, or website analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- **Legal requirements**: We may disclose information if required by law (e.g., court order, subpoena) or to protect our rights, property, or safety, or that of our users or the public.
- **Business transfers**: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction (we will notify you of such a transfer via email or prominent notice on the Website).
- **With your consent**: We may share information with third parties if you explicitly同意 to it (e.g., sharing your contact details with a partner for a joint promotion).
7. Data Storage and Security
7.1 Storage Location
Your information is stored on servers located in China, as our company is based in Hangzhou, Zhejiang Province. By using the Services, you consent to the transfer of your data to China.
7.2 Security Measures
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These include:
- Encryption of data in transit (via SSL/TLS) and at rest.
- Secure access controls to limit employee access to Personal Information.
- Regular security audits and updates to our systems.
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.
8. Your Rights Regarding Your Information
Depending on your location, you may have the following rights under applicable data protection laws (e.g., China’s Personal Information Protection Law, GDPR for EU residents):
- **Access**: Request a copy of the Personal Information we hold about you.
- **Correction**: Ask us to update or correct inaccurate information.
- **Deletion**: Request the deletion of your Personal Information, subject to legal obligations (e.g., retaining records for tax purposes).
- **Restriction of processing**: Request that we limit how we use your information.
- **Data portability**: Receive your information in a structured, machine-readable format (where applicable).
- **Withdrawal of consent**: If we rely on your consent to process data, you may withdraw it at any time (this does not affect past processing).
To exercise these rights, contact us at service@hangzhoupray.com or via our contact page (https://hangzhoupray.com/contact-us/ (Link)). We will respond to your request within a reasonable timeframe, typically 30 days.
You may also delete your account by logging in and navigating to the account settings page, or by contacting us. Deleting your account will remove most of your Personal Information, though we may retain some data as required by law or for legitimate business purposes (e.g., transaction records).
9. Third-Party Services
Our Website may contain links to third-party websites, services, or plugins (e.g., social media buttons, payment gateways). This Privacy Policy does not apply to these third parties. We recommend reviewing the privacy policies of any third-party sites you visit.
We use third-party analytics tools (e.g., Google Analytics) to collect data about Website usage. These tools may use cookies and other technologies to track information, which is governed by their privacy policies (e.g., Google Analytics Privacy Policy ).
10. Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect Personal Information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe a child has provided us with information, contact us at service@hangzhoupray.com.
11. Intellectual Property
All intellectual property rights in and to the Website, including but not limited to the Logo,text, images, graphics, design, software, and content, are the exclusive property of Hangzhou Hangji Weilai Trading Co., Ltd. or our licensors. You may not reproduce, distribute, modify, or use any of these materials without our prior written permission.
As noted in Section 2.3, you retain ownership of your user-generated content. However, by uploading content to the Website, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, display, reproduce, distribute, and modify that content for the purpose of operating, promoting, and improving the Services. This license survives the deletion of your account or content.
12. Promotions and Contests
We may offer promotions, giveaways, or contests on the Website. These activities may have additional rules that supplement this Privacy Policy (e.g., eligibility criteria, prize details). By participating, you agree to those rules and our use of your information as described therein. Information collected through promotions will be used to administer the activity, communicate with participants, and as otherwise stated in the promotion rules.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make changes, we will revise the "Last Updated" date at the top of this page. We may also notify you of material changes via email or a prominent notice on the Website.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Website after changes are posted constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- By email: service@hangzhoupray.com
- By mail: Hangzhou Hangji Weilai Trading Co., Ltd., Room 459, 4th Floor, No. 22-4 Shanglin South Road, Yinhu Street, Fuyang District, Hangzhou City, Zhejiang Province.
- Through our contact page: https://hangzhoupray.com/contact-us/
We will endeavor to respond to your inquiry promptly.